Cattabs Products


Product Availability:


Our website displays over 3000 products from over 50 suppliers. We endeavour to keep all items displayed on the webstore, in stock at all times. Items displayed on the webstore as "Available" may not necessarily be in stock at the store, but are available to order in from our supplier. If our supplier has sold out of a product displayed as "Available" MBC will offer an alternative at the same or better price. 


MBC Free Servicing:


All new bicycles purchased come with our exclusive 1 YEAR UNLIMITED FREE SERVICE. We recommend you return your bicycle for its first service 6-8 weeks of riding (approx. 200km). Our repair department is constantly busy servicing bicycles, so it's recommened that you call us a few days before you would like your bicycle serviced, and book in for our same day servicing.


MBC Extended Warranty:


Melbourne Bicycle Centre Prahran warrants to the original owner that the frame of your bicycle purchased shall be free of defective materials or workmanship for the following: Steel - Lifetime, Aluminium - 20 Years, Aluminium/Carbon - 5 Years, Carbon - 5 Years. During this warranty period, Melbourne Bicycle Centre Prahran shall repair or replace, at its sole option, the bicycle frame if the frame is determined to be defective and subject to this warranty. Melbourne Bicycle Centre Prahran warrants all other components for 5 years against any defects in workmanship or materials in normal use. This warranty does not apply to normal wear and tear, nor to defects, malfunctions, or failures that result from the abuse, neglect, improper maintenance, modification, accident, or misuse (including, without limitation, stunt riding, racing or similar activities) of your new bicycle. Cost of Freight for all warranty claims is not covered by the warranty.


Website Errors and Ommisions:


We endeavor to verify the accuracy of any information on the site but makes no representation or warranty of any kind or otherwise regarding the contents or availability of the site or that it will be timely or error-free. Melbourne Bicycle Centre accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the website.


Free Freight Australia Wide:


This is a door to door service and applies only to delivery to major cities and surrounding suburbs. Delivery to remote areas in each state will incur a discounted freight charge. Depending on the location, the total freight charge will range from $50 - $150 per bicycle. You will be notified before we process your order if a freight charge applies to your order.


Bike Freight Charges:


This is a door to door service but depending on the delivery location, the total freight charge may innur additional charges per bicycle. You will be notified before we process your order if an additional freight charge applies to your order. This normally only applies to remote area, outside of major cities.


Website Prices:


Our website displays over 3000 products from over 50 suppliers. We endeavour to keep all of our online prices current but ongoing price changes from our suppliers makes it very difficult to keep all of our prices up to date. If you place an order for a product with a wrong price displayed you will be contacted as soon as possible. In most cases we will honour the older price, but if we cannot afford to sell the product at the old price we will contact the person who placed the order to work out a special price. An email is sent automatically for all orders placed, this is only to confirm that we have received the order.


Online Bicycles Orders:


Please allow 7-10 working days for your bicycle to be delivered from time of payment being received. We take extra time and care in assembling your bicycle before it is packed and ready to send. Most online bicycle and department stores simply send the bicycle to you without any adjustments. We make sure the gears, brakes, wheels and all other components have been adjusted correctly first. All you need to do is fit the pedals, front wheel and stem. Easy to follow assembly instructions are included.


Web Only:


Web only items are sold directly via All purchases are to be made only online for these items.


Website/In Store Specifications:


Our specifications and prices are subject to change without notice.


While we do everything we can to make sure our stock levels are accurate at all times there may be occasions due to unforeseen circumstances where we are unable to fulfill your order or source a replacement product. If this should occur we will contact you and offer either a store credit for the value of your purchase or a full refund. Please note that we that we cannot offer a backorder or "rain check" facility.


When purchasing this product in addition to other products, we have done our best to ensure special freight prices are correct and up to date. However we can not guarantee this is the case. If an error has occurred in freight price calculation for your order you will be contacted as soon as possible.

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